Walker Auto Glass Lifetime Limited Auto Glass Warranty
At Walker Auto Glass, our mission is to provide every customer with quality, professional and convenient service.
Warranty
We are confident that WALKER AUTO GLASS will properly install your new auto glass, which will restore it to factory specifications or better.
Although we are confident in our service we make sure you have assurance that the job will be done right by providing our customers with a lifetime warranty. You will feel secure knowing that in those rare cases when a problem does arise we will see it through and make it right.
Our lifetime warranty covers leaks, air noises, moulding retention and workmanship. If you notice that your windshield is leaking or you notice a problem with your installation call WALKER AUTO GLASS right away so the problem can be taken care of.
We are very confident in what we do but we do realize that mistakes can happen. This is why we want you to feel secure when making your auto glass purchasing decision.
THE FOLLOWING IS OUR WRITTEN WARRANTY THAT IS PRINTED ON THE BACK OF EVERY ONE OF OUR RECEIPTS:
Limited Warranty
Automobile glass is warranted against defects in material or workmanship for as long as you own the vehicle in which the glass is installed so long as such defects are brought to the attention of Walker Auto Glass within 30 days of discovery of a defect. Truck sliding back glass is warranted against defects in material and workmanship for one year from the date of installation as shown on the invoice.
Exclusions
This warranty does not cover leaks, stress cracks, or related damage in connection with installations to vehicles having damage or rust on the pinchweld. Walker Auto Glass will use commercially reasonable efforts to advise you of the existence of such damage or rust prior to removal of existing glass; however, it is often not possible to do this. In these cases, Walker Auto Glass is not responsible for any associated damage. In addition, damage not involving defective workmanship or materials is expressly excluded from coverage under this warranty. IN NO EVENT SHALL THE MANUFACTURER OR VENDOR BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
General
If you have a problem that is covered by this warranty, you may contact any of our store or phone 1-620-243-3278 and we will replace or repair the warranted product or correct the defective workmanship without charge at a mutually agreed upon time. If we are unable to do so, we will refund the original purchase price of your warranted product. In order to exercise your rights under this warranty, we will require evidence of installation by Walker Auto Glass, such as a copy of the invoice.
Windsheild Repair
The repair process involves the injection of special adhesives into the damaged part of the glass. The degree of success of each repair is a function of several variables. The best results are obtained when the damage is recent, the point of impact is small, the cracks around the damaged area are small, and there is no moisture or other foreign matter in the damaged area.
In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger, and we are not responsible for such damage.
If you are dissatisfied with the repair, we credit the cost of the repair toward replacement. If your insurance company paid for the repair, the insurance company will receive the credit.
We guarantee that the repaired portion of the windshield will not crack furthur and that the repair will pass any state vehicle inspection, or we will credit the cost of the repair toward replacement.
This warranty applies as long as you own or lease the vehicle on which the repair was made and is not transferable.
For further help contact:
Walker Auto Glass
905 East 8th
Harper KS, 67058
(620)-243-3278